NOTE ON COVID-19
There's no doubt that COVID-19 has been difficult on all of us, but we're keeping operations running at full steam. So please note that in some cases international orders will be delivered with a delay for a month. Thank you so much for your patience if any unexpected delays arise.
Art Bloss orders ship directly from our Hong Kong office 6 days a week, Monday-Saturday. In rare events shipping schedules may be modified, and we reserve the right to change a shipping schedule without notice. All orders are shipping worldwide.
All orders are normally shipped out in 3 workings days (excluding weekends & public holidays and excluding the day you make the payment). After your package is dispatched, you may receive your package at the following time:
Local (Hong Kong): 2 – 3 working days
International: 14 – 21 working days
For local orders, we provide the following shipping methods:
-Free shipping by standard mail.
-Free shipping by SF Express when you spend HK$250 on eligible items.
For international orders, we provide the following shipping methods:
-Airmail (with tracking No.) at a fixed cost of HK$32
-Free shipping by airmail (with tracking No.) when you spend HK$250 on eligible items.
(If airmail service is unavailable, the order will be shipped by e-Express or surface mail.)
You can consider upgrading your shipping method to Fedex or DHL international express shipping. The shipping cost might be higher but it allows your package to arrive safer and faster.
We always do our best to handle and ship your order with care, sometime it might take a little longer during heavy traffic of delivery.
These timelines for international shipments are estimates and are not guaranteed. If airmail service is unavailable in your country or your country charges import fees, it may take longer to receive your package and we are not responsible for any delays.
** Sometimes delivery might be late due to custom clearance procedures or local post office. Please kindly contact your local post office or relevant authority. They will have more information about your package delivery. We will also do our best to assist you.
In the event that a package is lost in transit, Art Bloss is not responsible for any items lost in transit. In the event that a package was not delivered because of an incorrect address, additional shipping fees will apply to reship your package.